(*) Prophila is Germany's supplier for collectables in department stores - which means that returns may be necessary. These returned products are often no longer in pristine sales condition and individual evaluation of them would be too expensive. Rather than incurring any other potential costs we pass them on as a price discount to our online customers. These products are undamaged, but the packaging shows signs of wear and tear due to having been displayed in retail outlets. The packaging has usually only been opened by the retail customer, or is no longer in brand new condition.